By GSA, The Federal Citizen Information Center Contributors

Get solutions to many universal Consumerist questions, now in handy paper shape! The government's 2010 customer motion guide has information on fighting id robbery, realizing credits, submitting a client criticism, and masses extra.

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Additional resources for Consumer Action Handbook 2010

Example text

See Credit Reports (p. 11). Employment • Don’t carry your Social Security card in your wallet or write it on your checks. Only give out your SSN when absolutely necessary. • Install firewalls and virus-detection software on your home computer. Education Tips for Preventing Identity Loss • Don’t respond to unsolicited requests for personal information in the mail, over the phone or online. Credit Identity thieves steal your personal information to commit fraud. They can damage your credit status (p.

Some companies limit their service to providing Internet access only. Others, like your telephone and cable company, may offer Internet access as part of a larger package of services. Identity • If you are in an accident, take pictures of the damage and the people involved. Ask for names, telephone numbers and driver’s license information for all those involved. Getting contact information for any witnesses is also a good idea. Investing • Don’t give your insurance identification numbers to companies you don’t know.

Browsers like Internet Explorer and Firefox, and search engines like Google enable you to block pop-ups. You can also install anti-spyware to stop this threat to your privacy. For more information, see the Internet section on page 30. • Notify you if the shipment cannot be made on time and give you the choice of waiting longer or getting a refund. Healthcare information so it cannot be easily intercepted. ” Food • Ship the merchandise within the time promised, or if no specific delivery time was stated, within 30 days of receiving your order.

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