By Hallie S. Preskill

How does evaluative inquiry give a contribution to organizational studying? How do we perform evaluative inquiry in ways in which maximize person and group studying? This e-book offers a data-based method of organizational studying and alter and makes a speciality of using evaluative inquiry procedures with companies instead of throughout large-scale, multi-site courses. It includes 4 illustrative case reports, interview extracts, technique plans and stream charts, diagrams and suggestion bins that specialists can use for enforcing their very own education and improvement classes.

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THE ROLE OF LEARNING IN OUR FUTURE. For many organizations, a positive outcome from experimentation with various quality and improvement strategies has been a realization that the most effective way to meet their goals in this fluid, technological, knowledge-based, global environment is to reconsider the ways in which employees work and learn in organizations. Chalofsky (1996) believes that organizations need to shift from • learning based on minimal competence to learning based on continual improvement.

This approach has also focused on individual learning and short-term solutions rather than helping organizations learn about their practice and the values on which that practice is based. Although this kind of thinking has served many organizations well over the years, it is inconsistent with the goal of developing a community of practitioners who inquire daily about their progress and use their learning to improve themselves and the organization. We are increasingly hearing from management experts that the key to organizational survival is, and will be, the intellectual capital of its employees.

We're not talking just about business organizations—this relates to every kind of organization in every sector of society. Just as organizations need to transform themselves to survive, so must evaluation theory and practice evolve. Thus, the question becomes: How can evaluative inquiry contribute to the development, maintenance, and growth of organizations in a dynamic, unstable, unpredictable environment? What we propose in this book is that evaluative inquiry can not only be a means of accumulating information for decision making and action (operational intelligence) but that it also be equally concerned with questioning and debating the value of what we do in organizations.

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